m-Service: Mobile Workforce Solution
The m-Service mobility solution allows your field technicians to respond quickly to your customers needs and provide a service which is efficient and effective. The field technicians are freed from filling reports or ordering parts back at the office and hence allows them to spend time with customers fixing problems and reducing the number of repeat calls. m-Sales provides your technicians with access to a wealth of resources and information which aids in providing a top notch service.
Holding onto your customers is paramount and this can be guaranteed by providing 5 star service. Retaining customers has it’s benefits such as building a strong reference base and hence contributing to a stronger bottom line. m-Service is a mobility tool that can aid this process.